Privacy Policy

Last Updated: December 11, 2025

At Brisa Brisa (brisabrisa.com), we respect your privacy and are committed to protecting your personal information. This policy explains what information we collect, how we use it, and your rights regarding your data.

What Information We Collect

When you shop with us, we collect:

  • Contact Information: Your name, email address, phone number, and shipping/billing addresses
  • Order Information: Products purchased, order history, and preferences
  • Payment Information: Payment details are processed securely through our payment processor (WooPayments/Stripe). We do not store credit card numbers on our servers.
  • Technical Information: Your IP address, browser type, and device information to help prevent fraud and improve your shopping experience
  • Communication Preferences: Whether you’ve opted in to receive our newsletter

How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Send order confirmations and shipping updates
  • Provide customer service and support
  • Send you our newsletter (only if you’ve opted in)
  • Improve our website and products
  • Prevent fraudulent transactions
  • Comply with legal requirements

Payment Security

Your payment information is processed securely by WooPayments (powered by Stripe). Your credit card details are transmitted directly to our payment processor using encrypted connections and are never stored on our servers.

Sharing Your Information

We share your information only when necessary:

  • Shipping Carriers (FedEx, USPS): To deliver your orders
  • Payment Processor (WooPayments/Stripe): To process your payments securely
  • Legal Requirements: When required by law or to protect our rights

We never sell your personal information to third parties.

Email Communications

If you opt in to our newsletter, we’ll send you updates about new products and special offers. You can unsubscribe at any time using the link in any email we send you.

Please note: We’ll still send you important transactional emails (order confirmations, shipping notifications) even if you unsubscribe from marketing emails.

Cookies and Tracking

We use cookies to:

  • Keep items in your shopping cart
  • Remember your login information
  • Understand how visitors use our site (via Google Analytics)

You can control cookies through your browser settings, but disabling them may affect your shopping experience.

How Long We Keep Your Information

We retain your information as follows:

  • Active Accounts: As long as your account is active
  • Completed Orders: For several months for customer service purposes, and longer as required for tax and legal compliance
  • Inactive Accounts: Automatically removed after a period of inactivity
  • Marketing Preferences: Until you unsubscribe or request deletion

Your Rights

You have the right to:

  • Access Your Data: Request a copy of the personal information we hold about you
  • Correct Your Data: Update your account information at any time
  • Delete Your Data: Request deletion of your personal information (with exceptions for legal, tax, and accounting requirements)
  • Opt Out: Unsubscribe from marketing emails at any time

To exercise these rights, contact us at hello@brisabrisa.com.

Comments and Reviews

If you leave comments or reviews on our site, we collect the information shown in the form plus your IP address and browser information to help with spam detection.

Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, or deletion. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

Children’s Privacy

Our website is not intended for children under 13, and we do not knowingly collect information from children.

Changes to This Policy

We may update this privacy policy from time to time. We’ll notify you of significant changes by posting a notice on our website or sending you an email.

Contact Us

If you have questions about this privacy policy or how we handle your information, please contact us:

Brisa Brisa
Email: hello@brisabrisa.com
Website: https://brisabrisa.com

This privacy policy applies only to information collected through brisabrisa.com and not to information collected offline or through other channels.